Cruise Housekeeping Course
Course Objective
Housekeeping Operation Supervisor course is designed to give students the skills and knowledge to housekeeping department and the purpose is to develop and support the service and supervising role to the outstanding students for hospitality industry.
Course outlines
– Definition of Housekeeping Operation.
– Basic function of Housekeeping Operation.
– Set up VIP Amenities in Hotel Room.
– Housekeeping Operation Department – SOPs.
– Duty roster
– Housekeeping Operation all documentation
– Training of room attendant
– DND process
– Key Control & Handover Process
– Loss & Found ,Guest Request Item, Lone Item Process
– How to use chemical & Machine Equipment
– Inspect of Guest Room & Public Area
– Deep Cleaning, Monthly Cleaning & Annual Cleaning Process
Teaching Method
Our competent teachers is training the students the following methods
– Teaching Practical and Theories meet chapter outlines.
– Clarity of explanation & concept courses to understand for students
– Provide Hand-outs/Study materials from Teacher and Training Center
Learning Outcomes
After studying this Diploma Course, student should be able to:
– Get knowledge of Housekeeping Operation Knowledge.
– Improve communication and interpersonal skills, Grooming, Personal Hygiene and Basic Fire Safety.
– Can work as a housekeeping supervisor in Hotel Industry.
– Get the Supervisory & Managerial Skill of Housekeeping Operation Department
– Improve the housekeeping operation department computer system skill.
Examination process
As if students who must have fully school attendance rule by MHTM, can being allowed to taking their exam. Students’ attendance can check with students’ attendance record list.
Students will get certificate only if they make sure pass both the 40% Theories and 50% Practical exams as per related courses. .Inclusion such as presentation and prepare assignments.
If less than 50% in Theories or Practical exams score, it is considered as failure and student have to make remediation exam the course.
Address
Phone
+959 425013431
+959 425013431
